Privacy policy
Please read the following terms carefully. Once you successfully register on this site, whether you access the site, use or publish any content on the site, or directly or indirectly use the services and data through various means (such as external API references, etc.), it will be deemed as unconditional acceptance of all content involved in this statement. Using this website signifies your agreement to accept this agreement, which has legal effect. You must agree to comply with this agreement to become a user. If you do not agree to this agreement, you have the right and should immediately cease using this website or any services related to this website.
To better protect user privacy, we provide the following detailed explanation regarding how we collect, use, store, and share your personal information during your use of this website's services, as well as the methods we provide for you to access, update, delete, and protect this information.
I. Scope of Application
II. How We Collect Information
III. How We Use Information
IV. Information Security
V. Information Disclosure and Sharing
VI. Use of Cookies
VII. How You Can Manage Your Information
VIII. Information Transfer
IX. Privacy Policy Amendment Notice
X. How to Contact Us
I. Scope of Application
This Privacy Policy (hereinafter referred to as "this Privacy Policy") applies to the software and related services of the cross-border e-commerce seller tool navigation site (hereinafter referred to as "this platform"). The headings of each clause are for the purpose of helping you understand the main intent of the clause and do not affect or limit the meaning or interpretation of the clauses of this Privacy Policy. To protect your rights, it is recommended that you carefully read the specific expressions of each clause.
We respect and protect all users' information and will protect user information and privacy security in accordance with legal regulations and industry best practices. We urge you to carefully read and understand this Privacy Policy before using the relevant services and to confirm your full understanding and agreement before using our platform or services. Once you begin to log in or use your account, it means you have fully understood and agreed to this policy and consent to our collection, use, storage, and sharing of your relevant information in accordance with this Privacy Policy. If you have any questions, comments, or suggestions regarding this policy, you can contact us through the various methods provided in this Privacy Policy. This Privacy Policy is an integral part of the service usage agreement.
II. How We Collect Information
1. Registration Information. To use the services provided, you can register and log in with a registered account. At this time, you need to provide us with the following information: account name, avatar, mobile phone number, etc. After providing the above information and agreeing to the registration agreement and this policy, you can use the core business functions, including: browsing content on the platform, collecting content, and interacting within the site such as rating, etc.
2. Log Information. When you use the services, our server will automatically record the information transmitted by your browser when you visit the website. Server logs may include your web request, Internet Protocol address, browser type, browser language, the date and time of the request, and one or more cookies that identify your browser, among other information.
3. You can log in and use the services through third-party accounts such as WeChat. With your consent, we may need to obtain and collect your third-party account information (such as nickname, avatar, and other information you authorize) from the third party to bind with your account, allowing you to directly log in and use the relevant services.
4. When you register an account, we will use your mobile phone number for real-name verification. If you refuse to provide your mobile phone number or undergo real-name verification, you can still browse part of the content on the platform but will not be able to use functions such as collecting, rating, and interacting.
5. Exceptions to Obtaining Authorization and Consent
According to relevant laws and regulations, in the following circumstances, collecting your personal/enterprise information does not require prior authorization and consent from you:
6. Exceptions to Obtaining Authorization and Consent
According to relevant laws and regulations, in the following circumstances, collecting your personal/enterprise information does not require prior authorization and consent from you:
(1) Related to national security and defense security;
(2) Related to public security, public health, and significant public interests;
(3) Related to criminal investigation, prosecution, trial, and execution of judgments, etc.;
(4) For maintaining your or others' life, property, and other significant legitimate rights and interests that are difficult to obtain your authorization and consent;
(5) Personal/enterprise information that you have disclosed to the public on your own;
(6) Your personal/enterprise information collected from legally publicly disclosed information, such as legal news reports, government information disclosure channels, etc.;
(7) Necessary for maintaining the safe and stable operation of the software and related services, such as discovering and handling faults in the software and related services;
(8) Necessary for conducting legal news reports;
(9) Necessary for academic research institutions or statistical or academic research conducted based on public interests, and when providing the results of academic research or descriptions to the outside world, the personal/enterprise information contained in the results is de-identified;
(10) Keyword information you input when using the search services provided;
(11) Information data about you published on the platform, including but not limited to participation in activities, transaction information, and evaluation details;
(12) Your violation of legal provisions or rules and the measures taken against you;
(13) Information you provide to third parties that does not apply to this Privacy Policy when third parties provide services to you through web pages or clients;
(14) Other circumstances stipulated by laws and regulations. Please note that if the information cannot identify your personal/enterprise identity alone or in combination with other information, it does not constitute your personal/enterprise information in the legal sense; when your information can identify your personal/enterprise identity alone or in combination with other information, or when we combine data that cannot be linked to any specific personal/enterprise information with other personal/enterprise information of yours, during the period of combined use, this information will be treated and protected as your personal/enterprise information in accordance with this Privacy Policy.
III. How We Use Information
We strictly comply with laws and regulations and the terms of this Privacy Policy and will use the collected information for the following purposes. If we exceed the following scope, we will explain it to you again and obtain your consent:
1. To improve the security of the services provided to you, protect your or other users' or the public's personal and property safety from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusion, and other security risks, and more accurately identify violations of laws and regulations or relevant agreement rules. If we need to use or integrate your account information, device information, software usage information, information obtained with your authorization or shared in accordance with the law for identity verification, detection, and prevention of security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law, we shall inform you 3 working days in advance and obtain your consent as much as possible.
2. Notifications. You know and agree that for the contact methods you provide during the use of the services (e.g., contact number, email), we may send various types of notifications to one or more of them during operation for purposes such as user notifications, identity verification, security verification, user experience research, dispute resolution, etc.
3. To improve your experience and satisfaction with the services, we will automatically collect your operational behavior and conduct research and analysis on user data based on your operational behavior to further optimize the services.
IV. Information Security
1. We attach great importance to the security of your personal/enterprise information and will strive to take reasonable security measures (including technical and managerial aspects) to protect your personal/enterprise information. The user account has security protection functions, and through security measures such as encrypting user passwords, we prevent your personal/enterprise information from being improperly used or accessed, publicly disclosed, used, modified, damaged, lost, or leaked without authorization. Currently, we have passed the national Ministry of Public Security's information system security level test and filing.
2. We strictly comply with laws and regulations to protect users' communication secrets, strictly restrict the range of personnel accessing information, require them to comply with confidentiality obligations, and conduct reviews. We value the security of personal information. We adopt practices in accordance with laws and regulations and internet industry standards to protect your personal information from unauthorized access, disclosure, use, modification, damage, or loss. We will take all reasonably feasible measures to protect your personal information.
3. You know and understand that the systems and communication networks you use to access the services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal/enterprise information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and related personal/enterprise information to others.
4. Although we have taken the above reasonable and effective measures and have complied with the standards required by relevant legal provisions, please understand that due to technical limitations and various possible malicious means, in the internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. We will strive to ensure the security of the personal/enterprise information you provide to us.
V. Information Disclosure and Sharing
Unless we obtain your explicit consent, we will not publicly disclose your personal information. We will only publicly disclose your personal information under the following circumstances and with security protection measures that comply with legal and industry standards:
(1) Based on the mandatory requirements of laws and regulations, legal procedures, litigation, or government authorities, such as requests from judicial agencies like courts and procuratorates or other regulatory agencies, or to meet the needs of safeguarding public interests. When we receive requests for such information disclosure, we will disclose relevant account information about you.
(2) Based on legitimate, proper, necessary, specific, and clear purposes, during the process of providing services to you, we may share your necessary personal information such as order information, account information, device information, and location information with partners and third parties to ensure the smooth completion of the services provided to you.
VI. Use of Cookies
Cookies can help websites identify registered users and count the number of users. They are commonly used by websites to determine whether registered users have logged in. This platform that research on cookie information is only used for the purpose of improving service/product quality and optimizing user experience. At the same time, if you do not want personal information to remain in cookies, you can configure your browser to disable the cookie function. You hereby confirm that since the platform relies on cookies to function, after disabling cookies, it may affect your access to this platform or prevent you from fully obtaining the services of this platform. We will not use cookies for any purposes other than those stated in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer. Most web browsers have the function to block cookies.
VII. How You Can Manage Your Information
During the valid existence of your account, you can always view your account to ensure that the information we collect is correct. You can also choose to delete any information you wish to keep confidential. However, please note that deleting certain information (such as your email address, contact information, etc.) may greatly hinder your normal use of various functions on this website. You can log in to your account to access or edit your basic personal information in your account; clear cookies, account passwords, history, and cache files through "Clear Data" under "Settings". If you perform these actions, you may not be able to use the services and corresponding functions that rely on cookies due to these changes; correct or supplement your personal/enterprise information, including ID photos, business license photos, enterprise name, user name, contact number, third-party platform account/password filled in by the user (such as e-commerce platforms, social platforms, etc.), and other information.
If you are unable to access and manage your personal/enterprise information through the above paths, you can contact us via customer service/email at any time. Please note that for security and identity verification purposes (such as account number appeal services), you may not be able to independently modify or delete certain initial registration information submitted during registration (such as enterprise certification information, user name, third-party platform account (bound WeChat ID), etc.). If you need to modify such registration information, please contact us using the methods provided in this Privacy Policy.
We will collect and use your information only for the purpose of realizing the functions of our products or services, as stated in this policy. In the following situations, you have the right to request the deletion of your personal/enterprise information:
1. The purpose of processing has been achieved, cannot be achieved, or is no longer necessary for achieving the processing purpose;
2. We停止 providing products or services, or the storage period has expired;
3. You withdraw your authorization for personal/enterprise information;
4. Our processing of personal/enterprise information violates laws, administrative regulations, or agreements with you;
5. Other circumstances stipulated by laws and administrative regulations.
Deletion of personal/enterprise information: refers to the act of removing personal/enterprise information from the systems involved in daily business functions, making it保持不可被检索、访问的状态. After you or we assist you in deleting relevant information, due to applicable legal and security technical limitations, we may not be able to immediately delete the corresponding information from the backup system. We will securely store your personal/enterprise information and restrict any further processing of it until the backup can be cleared or anonymized.
In the following circumstances, in accordance with legal and regulatory requirements, we will be unable to respond to your request:
1. Related to our fulfillment of obligations stipulated by laws and regulations;
2. Directly related to national security and defense security;
3. Directly related to public security, public health, and significant public interests;
4. Directly related to criminal investigation, prosecution, trial, and execution of judgments;
5. There is sufficient evidence that the has subjective malice or abuses rights;
6. For maintaining the life, property, and other significant legitimate rights and interests of theor other individuals, but it is difficult to obtain the authorization and consent of the person;
7. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals or organizations;
8. Involving trade secrets.
VIII. Information Transfer
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
2. In the event of merger, acquisition, or bankruptcy liquidation, if personal information transfer is involved, we will require the successor to continue to be bound by this Privacy Policy in accordance with laws and regulations and security standards not lower than those stated in this Privacy Policy. If the successor changes the original processing purpose or method, we will require the successor to re-obtain your authorization and consent.
IX. Privacy Policy Amendment Notice
We reserve the right to change the privacy policy at any time. To protect your rights, please pay attention to changes in the content of the privacy policy from time to time. The revised and updated privacy policy will be announced on the website, or the changes will be indicated in other ways. For major changes, we will notify and explain through email, SMS, special prompts on browsing pages, etc.
You know and confirm that if you do not agree with the updated content of this website, you should immediately stop using this website; if you continue to use this website, it means that you know the changes and agree to accept them.
X. How to Contact Us
If you have any complaints, suggestions, or questions regarding personal information protection, or if you have any questions about this Privacy Policy that require explanation from us, you can contact us through the official website/email. We will review the issues involved as soon as possible and respond within 5 working days, providing a reply within fifteen working days after verifying your user identity.